EU MDR (Medical Device Regulation) & Classification Consulting Services

Navigate medical device regulation with confidence. We help you classify your product correctly and build a clear, compliant path to MDR certification.
Let's work together!

Plan Your MDR Compliance Based on Expert Classification

Although many teams understand the need for MDR compliance, they often don’t know where to start or how to classify their product correctly. Our EU MDR consulting service helps you assess your product, determine its classification and plan your compliance steps with clarity.

Icon of four labeled squares arranged in a grid, representing structured decision-making. Used in the context of EU MDR consulting to support the accurate classification of medical devices at the start of a regulatory compliance process.

Clarify Your Medical Device Classification from the Start

Understand exactly how your software or device fits into EU MDR categories. This saves time, avoids missteps and gives you a clear regulatory pathway.

Pyramid icon with a cross mark, symbolizing the risk of overclassification, emphasizing how EU MDR consulting helps avoid unnecessary medical device classification efforts.

Avoid Unnecessary Medical Device Classification

Assess your product’s real-world application and intended use. You stay out of MDR scope when possible and prevents moving into higher risk classes.

Puzzle-piece icon illustrating seamless integration, reflecting how EU MDR consulting ensures alignment between product design, documentation, and regulatory requirements for successful certification.

Full Product, Documentation and Regulation Alignment

Work with our MDR consultants to define your classification early and accurately. This brings clarity, speeds up planning, and ensures full regulatory alignment.

"International Organization for Standardization" Logo ISO 13485
"International Organization for Standardization" Logo ISO 27001
"Regulatory Affairs Professionals Society Logo"

Our EU MDR Consulting & Classification Helps You Forward in 3 Steps

Icon of a magnifying glass over a document, symbolizing the evaluation of regulatory applicability, an essential first step in EU MDR consulting to determine whether a product qualifies as a medical device under the MDR framework.

1. Evaluate MDR Relevance for Your Product

We assess whether your product qualifies as a medical device under EU MDR and clarify what specific obligations apply to your case. This avoids delays, costs and ensures you're on the right regulatory path from the start.

Icon showing a magnifying glass over a set of abstract bar charts, symbolizing the identification of regulatory and documentation gaps, an essential step in EU MDR consulting to develop a clear compliance plan.

2. Identify Gaps and Build a Compliance Plan

We review your current documentation and processes, uncover gaps and create an actionable plan to meet MDR requirements. This helps you reduce risk of rejections and work more efficiently toward compliance.

Icon showing a risk gauge with a warning triangle, symbolizing how EU MDR consulting helps classify medical devices accurately and plan certification based on intended use and risk class.

3. Classify and Strategize Your Certification

We define your correct MDR risk class based on intended use, software function and invasiveness. This enables you to plan your development, certification and go-to-market strategy with precision.

Your EU MDR Consulting & Classification Roadmap

This is the core of our EU MDR Consulting service. We apply a structured framework in our EU MDR consulting and classification services to guide your product from initial evaluation to full certification readiness. You gain clarity on your regulatory status, a clear plan of action and a robust pathway to compliance.

1. Determine Your MDR Applicability

We start by verifying whether your software or device qualifies as a medical device under EU MDR. This includes assessing intended use, user interaction and the decision logic involved.

2. Define Your Risk Class

Once qualification is confirmed, we determine your product’s correct risk classification (Class I, IIa, or IIb). This step shapes your entire regulatory path and helps avoid unnecessary classification burdens or scope creep.

3. Identify Documentation & Process Gaps

We review your current documentation, processes, and team setup. Like this, you are mapping missing elements, for example, TechDoc structure or QMS requirements. Focus your effort where it's needed most.

4. Document & Process Alignment

We ensure your classification decision, product documentation and operational processes are fully aligned with MDR requirements: from TechDoc and SOPs to QMS certification. This coherence mitigates risks of non‑conformity and supports smoother notified body interactions.

5. Notified Body Engagement & Updates

We guide you through the selection of an appropriate notified body, prepare submission documentation, support you in EUDAMED registration, and establish ongoing post‑market surveillance (PMS). This ensures your regulatory compliance evolves alongside your product lifecycle.

Vertical infographic illustrating the 5-step roadmap of EU MDR consulting and classification. The steps include: 1) Determining MDR applicability, 2) Defining risk class, 3) Identifying documentation and process gaps, 4) Aligning documents and processes with MDR, and 5) Engaging with a Notified Body and managing updates. Icons next to each step visually represent the respective actions, aligned along a red vertical timeline.

Want to Know in Detail How We Guide You Through EU MDR Classification and Certification?

If you're ready to dive deeper, we’ve outlined exactly how our EU MDR consulting services help take your product from initial assessment to full certification. From classification to technical documentation and notified body communication for your medical device. 

See How Our MDR Process Works in Detail

MDR Concerns You Can Put to Rest

Hesitation to act on EU MDR classification?
It’s often because the risks feel unclear.
Our MDR consulting solves this.

Icon representing EU MDR consulting with a stylized compliance meter, illustrating the risk of misclassifying medical software or devices and highlighting the importance of accurate classification to simplify regulatory obligations.

Being Placed in a higher Risk Class than Necessary

Misclassifying software or devices leads to complex obligations. Starting MDR classification correctly avoids too much regulatory effort and enables achievable certification.

Icon of a money bag with a rising arrow, representing increased costs due to EU MDR compliance requirements such as QMS, clinical evidence, and supply chain upgrades, a key focus in EU MDR consulting to help manage budgets through phased planning.

Costs Escalating due to new MDR Requirements

Regulation requires upgrades across QMS, clinical evidence and supply chains. You stay in control by breaking this into phased, manageable steps and avoid budget surprises.

Missing Data and System compliance Duty

MDR demands attention to data protection, cyber-security and interoperability. Observing these risks secures approval and can lead to early compliance in the process.

Icon of a document with a stopwatch symbol, representing timely and complete documentation for faster review by a notified body, a key step in effective EU MDR consulting for medical device compliance.

Slow Approvals & Bottlenecks with Notified Bodies

Notified body reviews are often delayed due to missing details or unclear documentation. Well-prepared submission speeds up evaluation and keeps your go-to-market timeline real.

Icon of a checklist document with a refresh symbol, representing the need for staying updated with the latest regulations through EU MDR consulting to avoid delays caused by outdated internal knowledge or process gaps.

Regulatory Changes or Lack internal Expertise

Delays often come from uncertainty around the latest MDR changes or a lack of internal expertise. Up-to-date consulting lets your team move forward with confidence.

What Will You Leave With after our EU MDR Consulting?

After working through our EU MDR classification and compliance process, you leave with your flushed out plan.

"Icon of a laptop screen displaying charts and team data, symbolizing a personalized EU MDR consulting output, specifically, a medical device classification report that defines risk class and applicable obligations for certification."

EU MDR Classification Report

A summary that outlines your product's medical device status and risk class. You’ll know exactly how your software or device is regulated and which obligations apply.

Icon showing a magnifying glass over a set of abstract bar charts, symbolizing the identification of regulatory and documentation gaps, an essential step in EU MDR consulting to develop a clear compliance plan.

MDR Gap Analysis Summary

A structured overview of gaps in tech doc, QMS or development process. You’ll see what’s already compliant as well needing to be updated before certification.

Icon of stacked documents representing a complete MDR technical documentation package. Symbolizes readiness for submission to a Notified Body, a key outcome of EU MDR consulting.

Full Technical Documentation Package

A ready-to-submit package prepared according to MDR Annex II and III. It includes all required materials, and you’ll be ready to engage your Notified Body directly.

Medical Devices & Medical Software we make EU MDR compliant

Picture of a doctor showing the patient a scan of the brain on a screen

AI-Driven Diagnostics

  • Medical Imaging Analysis Tools
  • Wearable Health Monitors
  • Cardiovascular Diagnostic Devices
  • Respiratory Diagnostic Tools
  • Dermatology Diagnostic Apps
  • Neurological Diagnostic Tools
"Illustration of a person using a medical device with body tracking technology displayed on a screen, demonstrating the application of medical device classification in remote patient monitoring."

Digital Therapeutics

  • Diabetes Management Apps
  • Cognitive Behavioral Therapy (CBT) Apps
  • Mood and Anxiety Trackers
  • Alcohol and Drug Addiction Recovery Programs
  • Post-Surgery Recovery Apps
  • Chronic Pain Management Tools
  • ADHD Management Apps
"Illustration of a patient using a remote monitoring device, surrounded by various connected health devices, highlighting the importance of medical device classification in remote patient care."

Remote Patient Care

  • Telemedicine Platforms
  • Remote Monitoring Devices
  • Emergency Response Systems
  • Medication Adherence Tools
  • Home-Based Lab Testing Kits
  • Remote Rehabilitation Tools
  • Sleep Monitoring Devices
A parent's hand can be seen taking a video of a sleeping child on a smartphone to diagnose the condition.

Telemedicine

  • Virtual Consultation Platforms
  • Digital Patient Engagement Solutions
  • Online Booking Apps
  • Telehealth Software with EHR Integration
  • Remote Patient Monitoring Systems
  • Portable Telemedicine Kits
  • Connected Health Kiosks

What do our Clients Think About our EU MDR Consulting

DiaperID

Prof. Dr. Philip Bufler, MD
‘Through our joint workshops, we were able to create an appealing and intuitive UX/UI design as the basis for our study app. We are proud of the result we achieved together!’

Imaginary

Lucia Pannese, CEO of Imaginary
‘Their structured questions and MDR checklist helped us understand our regulatory risk and it was then easy to define next steps and particularly how to communicate it to partners and investors.’

Natal Mind

Aura Pyykönen, MD PhD
‘I can’t recommend Punktum’s expertise enough for any team wanting to integrate AI in meaningful and impactful ways.’

attuned

Ariana Chemtob, Founder of Attuned
‘In just one workshop, Punktum helped me bring clarity to my product, align on technical strategy, and prepare for funding conversations. Their support was a game-changer.’

Meet our Medical Device Classification Consultants

Josua Ziegler

CEO of punktum

10 years of experience in startup and corporate strategy consulting.

Led digital transformation projects across health, finance and sports in Europe and Middle East. 

"Krzysztof Wolk"

Krzysztof Wolk, PhD.

10+ years of experience in NLP, AI research and Machine Learning.

Bridges academic research with real-world business applications, delivering AI solutions that improve operations and decision-making.

Clients We’ve Already Worked With

How Our Service: Medical Device Classification Process Works

From initial device qualification to full technical documentation and certification

We're with you every step of the way on your journey to full MDR compliance, including all the technical documents and certification milestones. Our ISO 13485- and ISO 27001-certified engineering team handles everything you need for EU MDR compliance under one roof.

A. Initial Assessment and Planning

Device Qualification and Classification:

We begin by verifying whether your product qualifies as a medical device under EU MDR. If it does, we classify it into the correct risk class (Class I, IIa, or IIb), based on intended use, invasiveness and duration of contact. This sets the foundation for your regulatory path and ensures you're not overclassified.

Gap Analysis:

Next, we analyse your current documentation, quality processes and development workflows. We look at your technical documentation (TechDoc) and Quality Management System (QMS) against MDR expectations to identify missing elements or weaknesses that could delay certification.

MDR Criteria Evaluation for Software:

For medical device software, we apply the MDCG 2019-11 rules. We assess intended use, operating principles and data interaction to define if and how the software contributes to diagnosis, monitoring or treatment.

A.1. Medical Device Qualification & Classification

Intended Use of the Device or Software:

This refers to the medical purpose your product serves, such as diagnosis, monitoring, or treatment. The intended use must be defined, as it is the primary factor influencing classification and regulatory requirements.

Operating Principle of the Device:

The operating principle describes how the product functions from a technical perspective, processing patient data, delivers therapy, or interfaces with other devices and their contribution to a medical outcome.

Role in the Clinical Workflow:

Here, the assessment identifies where the product fits within the broader healthcare delivery process, whether it's supporting clinicians, enabling remote monitoring, or providing automated decision support.

A.2. EU MDR Gap Analysis

Technical Documentation Review:

We assess your current documents (MDR Annex II & III) for completeness, accuracy and compliance. This includes your design files, risk analysis, clinical evidence and post-market surveillance plans.

Quality Management System (QMS) Check:

Your QMS is reviewed against ISO 13485 standards and MDR-specific obligations. We evaluate areas such as document control, traceability, corrective actions and validation processes.

Safety, Performance & Risk Criteria Alignment:

A Review of your development practices to align with the General Safety and Performance Requirements (GSPRs) in Annex I of the MDR. This includes risk-benefit analysis, usability, labelling and verification processes.

A.3. MDR Criteria Evaluation for Software

Evaluation Under MDCG 2019-11:

For software, MDCG 2019-11 guidance is applied to determine if it qualifies as a Medical Device Software (MDSW). The criteria assess whether the software performs actions on medical data, such as analysis, interpretation, or decision support, that directly impact clinical outcomes.

B. Remediation and Development of MDR aligned Medical Devices

Once the gaps have been identified, the next step is implementing the required changes to bring your medical device product into full EU MDR compliance. This stage ensures all technical documentation and quality systems are properly aligned with the regulation before certification.

B.1. Technical Documentation and QMS Setup

eQMS System Implementation:

An eQMS centralises and standardises all quality-related documents, tracking user actions to ensure only validated processes are followed, supporting audit readiness and MDR traceability requirements.

ISO 13485-Compliant Quality Management:

This quality management framework defines how medical devices are designed, developed and maintained. Document control and risk management ensures consistent product quality and regulatory alignment.

Creation of MDR-Compliant TechDocs:

Technical Documentation is compiled according to MDR Annex II and III, structured to prove the product safety, performance and clinical benefits.

Standard Operating Procedures (SOPs):

SOPs are step-by-step guides to critical tasks. These documents ensure repeatability, compliance and alignment with QMS and MDR expectations.

B.2. IEC 62304 Compliant Software & Hardware Development Lifecycle

IEC 62304-Aligned Development Process:

This standard governs the full software lifecycle: planning, requirements to design, implementation, testing, release, and maintenance. Every step must be documented and risks controlled.

Usability Engineering (IEC 62366-1):

Usability is addressed by identifying potential errors: interface design or workflow. This process includes research, prototyping, formative evaluations and final validation, then qualified as safe and effective.

Cybersecurity and Data Protection Measures:

Security requirements are embedded into process, in line with MDCG 2019-16, ISO 27001 and TIR57 guidelines. Including threat modeling, access control, data encryption, secure data storage, response planning.

Verification & Validation Activities (V&V):

V&V confirms the product was built correctly. Verification confirms that requirements are implemented and validation confirms the system meets user needs, confirmed through test protocols, matrices and reports.

C. Notified Body Engagement

Selection and Communication:

We help you select the most suitable Notified Body based on your product’s risk class and technology. Together, we define timelines, expectations and the right communication approach to prevent misunderstandings and delays.

Submission Preparation:

We take care of preparing and structuring your full MDR submission package, ensuring every file, form and piece of evidence is complete, correct and compliant before it’s sent to the Notified Body for review.

D. Implementation and Monitoring

QMS Implementation:

We support you in implementing necessary QMS improvements, including team onboarding, SOP development and tool integration. This ensures your system meets ISO 13485 and MDR-specific requirements while fitting seamlessly into your existing operations.

EUDAMED Registration:

We register your medical devices in the EUDAMED database, handling data preparation and system entry. This guarantees you meet mandatory MDR transparency and traceability obligations without hassle.

E. Ongoing Support and Training

CAPA and PMS/PMCF:

Corrective and Preventive Actions (CAPA) and Post-Market Surveillance (PMS) are essential to keeping your medical device compliant after launch. We support your team in managing non-conformities, conducting root cause analyses and implementing effective risk mitigation based on real-world product data.

Continuous Improvement:

Your team needs to stay current with evolving MDR regulations. We provide ongoing training on regulatory updates, documentation procedures and best practices, so you stay prepared for audits and maintain high compliance standards long after certification.

Logo "RAPS"

Punktum is a RAPS Member

Membership of the Regulatory Affairs Professionals Society (RAPS) connects us to the latest regulatory standards and industry practices. This membership ensures that our clients receive expert advice and the latest knowledge for seamless MDR compliance, improving the quality and safety of their medical devices and software.

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