With an Expert UX Review performed by our senior UX designers, you'll quickly learn the top improvements in your product. We identify the most critical usability challenges and form actionable recommendations for your solution. Use our insight to rapidly refine your product, enhance user satisfaction, and unlock a roadmap for innovation and growth.
Actionable insights for tangible impact
Use our UX expertise for clear, actionable feedback. Elevate your product's user experience and ensure its success.
Uncover top usability issues
Find hidden usability pitfalls that obstruct user engagement or cause frustration for your users. We'll map your user or patient journeys and identify the bottlenecks that debilitate your digital user experience.
Prioritize key improvements
Identify critical usability issues and rank them based on their potential impact and the effort required for resolution. Start your redesign with an actionable user experience improvement roadmap.
Implement actionable recommendations
You receive clear, concise guidance on how to act on identified challenges, ensuring a smoother user experience. Our software and hardware experts are ready to help.
Why Choose an Expert Usability Audit?
Shortest time to UX improvement
By relying on a senior UX designer's experience, you fast-track the usability and accessibility improvements of your digital product.
Tackle the most impactful issues first, optimizing your limited resources. The audit results in a prioritization of the issues based on impact vs effort needed.
Superior usability, accessibility, and user experience can set your product apart in a crowded market. Delight your users with an engaging and highly ergonomic product redesign.
We recommend starting with an expert usability audit to identify low-hanging fruits. Once these are addressed and as your product scales up, you can invest in more in-depth user testing for usability fine-tuning.
When you already have a working product, but the usability suffers, start with a quick expert audit to very quickly eliminate the top issues. Immediate insights allow you to make impactful improvements to your product quickly.
We typically leverage the leading industry standard – Nielsen-Molich's heuristics – as a very robust framework for identifying typical usability issues. The prioritization step ensures that you focus on changes that will have the most significant impact on your user experience.
Ready to make your web app more user-friendly? Let's dive in.
Streamlined Expert Usability Audit
Our UX audits are a systematic process that goes deep into a product's usability. By following these steps, we ensure that your product offers a seamless and user-friendly experience.
Meet some of our experts who will conduct your UX review
18 years of experience in Service Design, UX and startups.
Founded his first startup in 2006. Managed and mentored 4 startup accelerators, and founded 3 digital agencies. MSc in Biomedical Engineering.
18 years of R&D and technology project leadership experience.
Led tech implementations at Opel, GE Money Bank, CGI, JLL, and Infomotion GmbH.
An expert hardware usability audit ensures your device functions optimally and is user-friendly. In med tech and digital therapeutics, this directly affects patient safety and treatment results. For digital health and sports, usability influences data accuracy and user experience. Addressing these issues can increase product adoption, user satisfaction, and health outcomes.
The audit starts with assessing the product’s design and features. Real-world testing is crucial here: the product is placed in the hands of actual users, and their interactions are observed. Feedback is collected on aspects like comfort, intuitiveness, and any challenges faced. Based on data gathered, we present recommendations to refine the product, ensuring it’s both functional and user-friendly.
A complete redesign of a communication device for Patients and Caregivers
Everon, a Finnish scaleup, revolutionizes digital care solutions, empowering patients and caregivers alike. Faced with hardware hurdles, connectivity expansion needs, and the goal of extending battery life for weekend-long use, they turned to our team for solutions.
Our robust technical and UX audit allowed to build a roadmap to build a comprehensive remote care health monitoring system that enhances communication between caregivers and patients, and enables a single caregiver to remotely manage multiple patients.
"Punktum's commitment to user experience and service design has truly elevated our offerings, and their support has been invaluable."
CEO PICTEC Foundation
"Punktum is not merely a reliable partner that builds MVPs to full satisfaction, but also challenges you with their expertise along the way, which improves the result dramatically."
Co-Founder The Daily Ledger GmbH
"The punktum team was proactive and presented creative approaches to tackle our business challenges."
CEO at EVEN
How much does an Expert UX Audit cost?
For your convenience, we provide approximate investment levels for Expert UX Audits based on our previous projects. The price of an expert usability audit varies, depending on the scope of work required. We provide an exact level of investment specific to your solution after a short discovery call in which we become familiar with your project goals and needs.
Punktum has unique expertise in deep-tech R&D and startups
We have helped dozens of digital health innovators to build the right product and then build it the right way.
Early-stage startup acceleration experience
We have funded startups ourselves and run four different startup accelerators.
We know how to solve the challenges an early-stage startup founder faces in finding product-market fit and building an MVP.
Deep-tech R&D engineering expertise
At your disposal, a team of 120+ engineers with PhDs in Machine Learning and Data Science have extensive R&D experience in:
Embedded Systems and wearables
Regulatory affairs and MDR compliance
Our digital health experts are happy to support you with a validated design and development process compliant with:
ISO 13485 (Medical Devices)
ISO 14971 (Risk Management)
IEC 62304 (Software Dev Process)
IEC 62366 (Usability)
Medical Device Security (TIR57)
DSGVO / GDPR and HIPAA
Punktum is a member of the DAC.Digital Group
Punktum’s digital health product and UX consulting expertise is empowered with DAC.Digital‘s deep-tech delivery capabilities of 120+ engineers and R&D experts working in-house. DAC is headquartered in Gdańsk, Poland and we share a years-long successful collaboration on projects in Germany, EU and beyond.
All of our team members are working from within the EU and in the CET (Berlin/Warsaw) time zone.